Talk to the LumenFeed team.
Whether you’re evaluating the API for a new product, hit a snag integrating it, or want to talk about a custom Business plan — we read every message ourselves.
News API support, the right way
Most news api support requests fall into one of three buckets: authentication errors, filter syntax questions, or plan/quota confusion. Before writing in, check whether your question matches one of those — it’s usually the fastest path to an answer.
For integration questions, check the API documentation first — most parameter and authentication questions are answered there. If you’re not sure LumenFeed is the right fit yet, read more about our unified news API and who we build it for.
Frequently asked questions
How fast is LumenFeed’s news API support?
We typically respond within 1 business day. Most news api support requests about authentication or filters can also be resolved instantly by checking the API documentation first.
Does news API support cost extra?
No. Email support is included on every plan, including the $4.99/month Developer tier. Business plan customers additionally get a dedicated account manager.
What information should I include when contacting support?
Include your API key’s associated plan, the exact request URL you sent, and the error message or unexpected response you received. This lets our team diagnose the issue without a back-and-forth.
Pricing
Start free and scale as you grow. Every plan includes commercial use — no credit card required to start.
Full plan details and yearly billing discounts at lumenfeed.com
Sales & partnerships
Need a custom volume, rate limit, or SLA beyond the Pro plan? Email contact@lumenfeed.com with “Business plan” in the subject line and a short description of your expected usage. Whether it’s a quick fix or a custom deal, real news api support is one email away.